About the agency

Family-run insurance for Arizona — built on trust, not quotas.

We help people navigate a convoluted industry through education, analysis and comparison — so you decide what's best for your family, not the carrier.

Independent Agency70+ CarriersFamily-OwnedArizona-BasedClaims Assistance IncludedWeekends Available
Our story

Why Waterhouse exists.

Waterhouse Agency was founded out of a simple frustration: insurance shouldn't be a confusing, high-pressure transaction. Too many Arizonans get talked into the wrong coverage by captive agents who can only sell one carrier's products — and only find out they're underinsured when it's too late.

We built Waterhouse as an independent brokerage so we could work for you, not a single carrier. That means shopping your risk across 70+ A-rated companies, presenting a real side-by-side comparison, and letting you decide what fits.

"Our mission is to provide insurance solutions at affordable prices using our network of over 70 insurance carriers — and to treat every client like family."
— Timothy Waterhouse, Founder

When you need to file a claim, you call us. We handle it in-house, from the first phone call to the final payout. And because life doesn't stop at 5pm on Friday, we're available on weekends.

Timothy Waterhouse, Agency Owner
70+
Carrier network
Why independent matters

Captive agents sell one carrier. We shop 70+.

A captive agent at the big-name insurer down the street can only quote you their carrier's product — no matter how poorly it fits your life. As an independent brokerage, we represent dozens of A-rated carriers, which means we can build the policy around you — your home, your driving, your business, your family — and re-shop you when rates change. That's how clients save money year over year without lifting a finger.

Our values

What you can count on.

Honesty

Plain-English explanations and the lowest rate we receive from the carrier — every time.

Family

We're family-run. We treat your policy the way we'd treat our own loved ones'.

Integrity

We never propose a solution we wouldn't buy ourselves.

Service

Embedded customer service DNA — we pick up the phone and we follow through.

Patience

Insurance is confusing. We'll walk you through every coverage, every time.

Meet the team

The people behind your policy.

Licensed Arizona agents ready to answer your questions, shop your coverage, and handle claims when life happens.

Our promise

The lowest rate. Period.

We always extend the lowest rate we receive from the carrier — never marked up. And we won't propose any solution we wouldn't buy for ourselves or our loved ones.